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Home Monday, 07 July 2008






   

The server has been moved and all sites and services appear to be functioning correctly. Please contact support if you find a problem since the move.



Advanced Spam Handling Techniques

Our newest help document outlines how to use the filtering available in your control panel to cut down the amount of spam you are receiving in your email accounts.



Welcome to our support site.

If there are problems with a server we will post the information here. Also you can reach us via the Contact Us menu item.




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Uploading your site   PDF  Print  E-mail 
Important: When uploaded your files, the home page needs to be named index.html, index.htm, index.phtml, or index.php and the files need to be uploaded into the public_html directory.

Uploading Files with FTP (File Transfer Protocol)

NOTE: You can also upload files via your control panel, go to FILE MANAGER and follow the prompts. See the File Manager section for more.

To Use FTP - First you will need an FTP Program to upload your files to your account. There are several available on the net for free. We will use WS/FTP by Ipswitch for this example. Another popular FTP program is CuteFTP. You can download your FTP program at http://www.hotfiles.com and search for FTP.

Got your FTP program? Great, now open it up. If you are using WS/FTP you will see a sessions property window (users of CuteFTP will be asked for the same information just in different places in the program..sorry you will need to find this yourself).

Below is what you are asked for and what you need to enter:
A.) Profile Name: Optional... anything from your web site name to Bob Smith, you choose.

B.) Host Name/Address: Enter your ftp server address here.
ftp.yourdomain.com
(yourdomain being the domain name you registered)

Note: If your domain is not pointing to our server yet you must use your I.P. address which was on your welcome e-mail and is also located on the left side of your online control panel. When you use your I.P. address, simply type it under the Host Name/Address section alone. (you will not need ftp. or .com if you use your I.P. address)

C.) Host Type: Leave it on auto detect.

D.) UserID: You chose this during the sign-up process. This has also been sent to you in your welcome e-mail. It is the same username you use to access this page. It should be entered as:
...............................your user name (no spaces)

E.) Password: This has also been sent in your welcome letter. Please be aware that the password is cAsE SensiTive.
Note: If you changed your passcode in the control panel under 'Change Password' the your FTP password will also change.

Got it all filled out? Now, Click on 'Connect'. It should log you into your main directory.

On the left are the files in your hard drive. Double Clicking one of those files will upload it into your web space. To start with, browse to the folder on your hard drive that has your web site. (Clicking the arrow at the top of that screen will move you up a /dir - double clicking on a /dir will move you into that /dir.)

Next look on the right side, and you will see some folders. Double click on the folder labeled WWW. This is where all your public web site files and pages should be located.

On your right you are now seeing your account. Our server recognizes file formats by extension. This means a client retrieving a file named .htm or .html will be told it is in HTML format. Make sure that you have the proper extensions when uploading your files. Your main page should be named index.htm or index.html

You should upload graphic files (such as .jpg or .gif files) in 'Binary' mode with FTP, and HTML or scripts in 'Ascii' mode in order to ensure that there are no extraneous 'control' characters in your scripts or pages. WS/FTP has a check box near the center which allows you to choose automatic. This will make the WS/FTP use the correct mode each time.

If you do not transfer a file for a long time, the server will log you out of FTP, and you will need to re-connect.


File Manager


You can use File Manager to upload files to your web site, up to 12 files in one go. Although useful, a third-party FTP client has many more features and does not limit you to the number of files you can upload at one time. Refer to the FTP section for more information.

To upload files in File Manager:

  1. Navigate to the folder where you want to upload your files.

  2. Click on the Upload file(s) link.

  3. Click on the Browse button button next to one of the top fields.

  4. Search for and double-click on the first file to upload.

  5. Repeat the above steps for each file you want to upload.

  6. Click on the Overwrite existing files tick box if you want to overwrite existing files of the same name.

  7. Click on the Upload button button when you have finished selecting files. The status of the upload will appear in the top-right corner of your window. The contents of the folder is displayed in the main area, including your uploaded files.

Uploading files in File Manager



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