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Advanced Spam Handling Techniques

Our newest help document outlines how to use the filtering available in your control panel to cut down the amount of spam you are receiving in your email accounts.



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Creating Spam Filters (Blockers)   PDF  Print  E-mail 
You can block an email using spam filters. There are many definitions of spam, but one of the most useful ones is the following:

Blocking email

Blocking Email icon You can block an email using spam filters. There are many definitions of spam, but one of the most useful ones is the following:

"Spam: unsolicited email, usually of a commercial nature."

Spam is the electronic version of junk mail, and has been around since the Internet was created. Spam filters are a way of filtering your email to remove unwanted mail based on a variety of criteria. You can block any sort of email, not just mail of a commercial nature. Blocked mail is deleted automatically - it does not even bounce back to the sender. These filters are quite flexible - some examples are provided after the instruction on how to add a spam filter below. All filters are cumulative.

Useful spam links:

Also refer to Spam Assassin for another approach to dealing with spam.

To add a spam filter:

  1. Click on the Block an E-mail link in the Mail Menu area.

  2. Click on the Add Filter link.

  3. Click on the required header field in the first drop-down list. These are the various fields in any email message.

  4. Click on the required filter action in the second drop-down list. This action will act on the text entered in the third field.

    • equals - match the text exactly (whole words only). "Credit" will block "Credit".

    • matches regex - matches the text based on regular expression (regex) rules. Regular expressions are a powerful but complex area. You do not need to use regular expression filters for most circumstances. Refer to these two good introductory tutorials - Using Regular Expressions and Learning to Use Regular Expressions - for more information.

    • contains - match the specified text in any circumstance. "porn" will block "porn" and "pornography".

    • begins with - match the specified text when it is the beginning of a word. "porn" will block "porn" and "pornography" but not "teenporn".

  5. Enter the filter text in the third field. This text is case sensitive.

  6. Click on the Activate button button.

Example:

To block all email from "john@paradise.net", enter: From, equals, john@paradise.net

To block all email from paradise.net, enter: From, contains, paradise.net

To block all references to pornography, enter: Any Header, contains, porn

Adding a spam filter

Topics:

Deleting a spam filter



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