border border border
border
Home Monday, 07 July 2008






   

The server has been moved and all sites and services appear to be functioning correctly. Please contact support if you find a problem since the move.



Advanced Spam Handling Techniques

Our newest help document outlines how to use the filtering available in your control panel to cut down the amount of spam you are receiving in your email accounts.



Welcome to our support site.

If there are problems with a server we will post the information here. Also you can reach us via the Contact Us menu item.




HomeFAQWeb LinksDownloadsSpam WhiteList ReqHelp DeskAccount Management

Main Menu
 Home
 FAQ
 Web Links
 Downloads
 Spam WhiteList Req
 Help Desk
 Account Management

Help Library
 Misc. Help
 Email Menu
 Stats Menu
 Server Menu
 FTP Menu
 Tools Menu
 Scripts Menu
 Maintaining Your Site
 Marketing Your Site
 Perl & CGI
 PHP


border
border
Using Frontpage   PDF  Print  E-mail 
A brief outline on how to use Frontpage with your site.

FrontPage allows you to easily create and maintain you web site. When you open the program a box is opened that has the title Getting Started. This is where you open the various webs on different servers. This box can also be accessed by going to, File-Open FrontPage Web. Click on More webs. Type your domain name in the Web Server Box. Then click on list webs. The you will see, root web. This is the web that will open when you type in your domain name. Double click on root web. Enter your login and password. Now that the web is opened under the window labeled View click on Navigation. Once you have entered the navigation view you can start creating a layout for the site. Using the new page button located on the left on the top toolbar you can create the pages and name them. To add content to these pages double-click on them and they will open in FrontPage Editor. Oncethe page is edited save and close the editor and your pages has been edited or created on your account with us. FrontPage helps you by doing all the uploading of images and HTML pages. Also it helps in the editing of the web site. When working with a FrontPage web open you are connected to our server. This means that you must be connected to the Internet.

Building your website locally first

FrontPage allows you to build test your website locally at your own computer before uploading it to us. To take full advantageof FrontPage Extension, you will need to install Personal Web Server. See FrontPage documentation for details about Personal Web Server. Below is a quickwalk-through on how to create a web locally. Please refer to 'Getting Started with Microsoft(r) FrontPage(r)' for more details.

  1. Open FrontPage Explorer.
  2. Choose New in the File Menu of the FrontPage Explorer.
  3. Check 'From Wizard or Template' and select an appropiate template or wizard.
  4. Click 'Change'. Enter 'LocalHost/yourweb' in the text box.
  5. Enter the title of the web you are creating.
  6. Uncheck 'Add to Current Web'.
  7. In the name and password boxes, type in the appropriate user name and password.
  8. Create the web content.

Publishing your site

After you have developed and tested your website locally, you can upload it to our server using the publish web command with FrontPage.

  1. Establish a connection to the Internet.(Important)
  2. Open the local web you have developed
  3. Choose Publish Frontpage Web in the File Menu
  4. Enter the IP address (as specified on the activation notice sent by us) or www.yourdomainname.com in Destination Web Server or File Location
  5. Leave the field Name of Destination FrontPage Web blank
  6. Uncheck Connect using SSL if it is checked
  7. In the Option area, check Copy changed pages Only and Add to an
    Existing Web. Uncheck Copy Child Web if checked
  8. Click OK.
  9. When prompted for User Name and password, enter the user_id and password specified in your activation notice.
  10. FrontPage will now publish your web which can take up to several minutes. It is very important that you do not abort anytime during the process of publishing; FrontPage will not function properly if this process is being aborted.

How do I change or update HTML pages within myweb site?

Once you have published your web to our server, you can make changes in 2 ways.

Method 1 (Suggested)

Modify your local web and re-publish it again. Make sure you check Copy changed pages only

Method 2

Open the web located on our server and modify files as needed.

  1. Establish a connection to the Internet.(Important)
  2. Choose Open FrontPage Web in the File Menu
  3. Enter www.yourdomainname.com in Destination Web Server or File Location
  4. Click List Web
  5. Select Root Web
  6. Click OK
  7. When prompted for User Name and password, enter the user_id and password in your activation notice
  8. Edit files as needed
  9. Close FrontPage Web when done

We strongly suggest you use Method 1 because it eliminates the need for Internet Connectivity and is faster. You can also use your local web as a backup copy.

Troubleshooting:

If you are having any problems uploading, copying, or opening your webs, or with the non-FrontPage portion of your site, please be sure to note the following:

  • Never use FTP or Telnet in those directories where you are using FrontPage. FrontPage will not see anything you manually upload, and any configurations you alter could cause big problems with your FrontPage extensions. NOTE: You can safely FTP to your /home/username/directory to edit the .redirect file, mailing lists and other such files. You can also safely FTP to a sub directory within your www directory. BUT you must create a sub directory using your FTP program. This will not work if you created the sub directory using FrontPage .
  • For information on how to use FrontPage, see the on-line help that comes with FrontPage. Microsoft also has some newsgroups and FAQ's devoted to FrontPage where you might find answers to your questions.
  • FrontPage has a problem with the copyweb command. This command uses HTTP instead of FTP to transfer the files and therefore will time out during an upload. It is recommended not to use the copy web command for files over 300K on a 28.8k connection, 150K on a 14.4kconnection.

Common Problems with FrontPage

Getting error - Root WebBusy
FTP or telnet to your site and remove the service.lck file in /public_html/_vti_pvt. This usually happens when an FP session is interrupted before completion.

Server timing out when publishing large sites.
This difficulty arises when the uploading link times out in the process of copying the web to our server. The only suggestion Microsoft has offered so far is to break the main web into a group of sub webs on your PC, then upload these individually. If this problem persists for you, please contact support.

Getting Error - Front Page Extensions Not Installed
We often see this error being reported even when the extensions have been installed. If you get this error, please re-install frontpage in your control panel and if that does not fix it contact support and we'll make sure the extensions are installed and repair them if necessary.
NOTE: The extensions are easily corrupted. Please use only FrontPage to update your web site on the server, not FTP.

Getting Error - Could not write to file... or Could not close file...
This is caused by not having any space left on your account. You will need to remove some files or upgrade your account. You can upgrade your accountcontact us.

I published but my web's not there!
This will happen when the Destination Web Name is filled in when publishing to our server.
This box should be left blank or contain /public_html. If you put any other name in this box it will create a subdirectory off of your root web and copy all of your files into it. Your site will exist under a subdirectory instead of at the top level/public_html where it should be.

My search bot doesn't return any results.
The /public_html directory must be world readable AND you need to recalculate links BEFORE publishing (or after editing directly on the server). If it still doesn't work: FTP to the server and go to the /public_html/_vti_txt/default.wti directory. Delete any files that begin with ALL.. Don't delete any other files. Then using Windows Explorer, do the same thing on your PC. Recalculate links, test locally with your browser and publish.

FP starts the Web Publishing Wizard when I try to publish.
Cancel the operation and re install FP extensions.

Why is my page renamed on the server when I publish?
The Default Document of your web is automatically renamed by the server to what is required by the configuration of the server. For example, if you've named the main page index.html, it may be renamed default.html. Just check the links to your main page to make sure they refer to it the same way.



border
Add to Favorites
Make Home Page

Server Uptime
Days: 20
Hours: 19
Minutes: 2

Flash Tutorials
 Cpanel Tutorials
 Using Frontpage
 Using FTP Programs
 Using our Helpdesk

Tools
 GUI Tools
 Web Tools
 Virus Map
 Login

 

YourSupportZone

border
border border border