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Email Questions
Managing Spam via IMAP
Manage Spam Easily
Posted in Email Items, Email Questions, News | Tagged IMAP, mailbox management, manage, Spam, spambox, spamtrap, storage quota | 
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What is the maximum email I can have?
You are limited by 2 factors. 1. The quota you have assigned to a particular mailbox, by default the system assigns 10 megabytes but you can change that larger or smaller. See the Cpanel documentation on this feature. 2. The amount of storage available on your account. If for example you have a 50 megabyte [...]
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Why do I get Relaying Denied errors?
You will receive this message when trying to send e-mail without having checked for incoming mail within the last 30 minutes. You should be able to overcome this error by checking your mail and trying to send the message again.
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What is the Host not Found error about?
This message is sent back to you from the SMTP server. The server is telling you that the “host” you tried to send e-mail to does not exist. The “host” is the domain name proceeding the “@” in the e-mail address. In the case of jason@dogbits.com, the host would be dogbits.com. If you tried to [...]
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Bounce with Recipient rejected by the SMTP Server message?
This error usually occurs when one or more of the recipients of your e-mail message has an invalid e-mail address. For example, if you forget to put an “@” in the e-mail address, the SMTP server will automatically reject the message and it will not be sent. You will need to look at the recipient [...]
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Why do some messages bounce back to me?
There are many reasons this can happen, but e-mail “bouncing” back to the sender is usually caused by one of three conditions: The domain of the recipient’s e-mail address does not exist. The e-mail address of the recipient no longer exists. The SMTP server used by the recipient’s domain was not reachable for a long [...]
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Why is some of my Email delayed?
Many factors contribute to the overall transit time for an e-mail message. E-mail sent to users at your domain through your account will be delivered immediately because the e-mail is delivered locally on our network. The biggest cause for delay in mail delivery is that the intended recipient’s SMTP server is unreachable. For example, if [...]
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Why can’t I send email out?
This is a fairly broad problem and can be the result of several factors. Please go through this list and eliminate each possible cause: Make sure you have your outgoing SMTP Mail Server set to mail.yourdomain.com. Make sure you have a connection to the Internet when trying to send outgoing mail. Make sure your domain [...]
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Can I send Spam or Unsolicited Email?
Absoultely not. Sending out unsolicited e-mail from your virtual server is a direct violation of our Acceptable Uses Policy. Please read our section regarding the Anti-Spam Policy. This policy includes sending unsolicited e-mail using another SMTP server referencing any websites hosted by us. We have “zero-tolerance” for violations of this policy. Failure to abide by [...]
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What are my mailserver settings?
Use the following syntax for your SMTP (outgoing) Mail server: mail.yourdomain.com Your POP (incoming) Mailserver is also: mail.yourdomain.com If you have domain name pointers, you must use your primary domain name (not any domain pointers). Using a domain name pointer as your SMTP server will not work and you will encounter problems sending e-mail from [...]
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